Privacy Policy

Last updated: 30 December 2025

Who we are

This website is operated by Beyond The 8 Ball Ltd, a company registered in Scotland.

We provide consultancy, training and advisory services specialising in Strategic Workforce Planning.

Company details:

Registered name: Beyond The 8 Ball Ltd
Company number: SC852476
Registered office: 8 Douglas Street, Hamilton, Lanarkshire, Scotland, ML3 0BP
Contact email: Jen@BeyondThe8Ball.co.uk

Beyond The 8 Ball Ltd is the data controller for any personal data collected through this website.

What personal data we collect

We only collect personal data that is necessary to operate our website and respond to enquiries.

This may include:

Name and email address (if you contact us via a form or email)
Any information you choose to include in messages or enquiries
Basic, anonymised website usage data (see “Website analytics” below)

We do not collect special category data.

How we use your information

We use personal data for the following purposes:

To respond to enquiries and requests
To communicate with you about our services
To deliver consultancy, training or advisory services where agreed
To administer our business
To improve the content, structure and performance of our website

We do not sell personal data or use it for advertising, profiling, or automated decision-making.

Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases when processing personal data:

Consent (Article 6(1)(a)) – where you voluntarily submit a contact form or email us
Contract (Article 6(1)(b)) – where processing is necessary to provide agreed services
Legitimate interests (Article 6(1)(f)) – to operate, maintain and improve our website and services

We ensure our legitimate interests do not override the rights and freedoms of individuals.

Website analytics

We use privacy-friendly analytics to understand how our website is used and to improve its performance and content.

Our website uses Plausible Analytics, a web analytics service designed to respect user privacy.

What this means in practice:

We do not use cookies for analytics purposes
We do not track users across websites or devices
We do not build individual user profiles
We do not collect personally identifiable information
IP addresses are anonymised and are not stored in a way that identifies individuals

The analytics data we receive is aggregated and anonymised and may include:

Pages visited
Referrer information (for example, search engines or social media)
Device and browser type
Approximate location at country level only

This information helps us understand which content is useful and where improvements can be made, without identifying individual visitors.

Legal basis (analytics)

We process anonymised analytics data on the basis of legitimate interests under Article 6(1)(f) of UK GDPR.

This processing is proportionate, non-intrusive, and does not override the rights or freedoms of visitors.

As Plausible Analytics does not use cookies or similar tracking technologies, we do not display a cookie consent banner for analytics purposes.

How long we keep your data

We retain personal data only for as long as necessary for the purposes set out in this policy:

Enquiry emails and contact form submissions: up to 24 months
Client records: for the duration of the engagement and as required for legal, regulatory or accounting purposes
Anonymised analytics data: retained only in aggregated, non-identifiable form

Personal data is securely deleted when it is no longer required.

Who we share data with

We only share personal data with trusted third-party service providers where necessary to operate our business, such as:

Website hosting and platform providers
Email and communication providers
Analytics providers (in anonymised form only)

All service providers are required to process data securely and in accordance with data protection law.

We do not transfer personal data outside the UK unless appropriate safeguards are in place.

Your data protection rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Restrict or object to processing
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights by contacting us using the details show at the beginning and end of this policy, or clicking the link above.

Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.

Changes to this policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, with the updated date shown at the top of this page.

Contact us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Beyond The 8 Ball Ltd

Registered Office: 8 Douglas Street, Hamilton, Lanarkshire, Scotland, ML3 0BP
Email: Jen@BeyondThe8Ball.co.uk